Mudcor Terms of Service

Last updated: August 3, 2026

These Terms of Service ("Terms") govern access to and use of the Mudcor service, including its browser extensions, dashboard, network protection features, and related software and websites (collectively, the "Service"). The Service is operated by Ollo LLC ("Mudcor," "we," "us," or "our"). By creating an account, installing the Service, or otherwise using it, you and the organization you represent ("Customer," "you," or "your") agree to these Terms. If you do not agree, do not use the Service.

If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

1. The Service

Mudcor helps organizations reduce the risk of sensitive information being shared with third-party artificial intelligence and other online tools. We provide the Service on a subscription basis. We may add, modify, or remove features over time, and we will not materially reduce the core functionality of a paid subscription during its then-current term without notice.

2. Accounts and Eligibility

You must provide accurate account information and keep it current. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must promptly notify us of any unauthorized use. The Service is intended for business use by organizations and their authorized personnel, and is not directed to individuals under the age of 18.

3. Subscriptions, Fees, and Payment

Plans. The Service is offered on free and paid plans. Paid plans are billed per authorized user, with optional add-on features billed separately, at the prices presented at the time of purchase.

Billing. Paid subscriptions renew automatically for successive terms unless cancelled before the renewal date. Fees are billed in advance through our third-party payment processor. Except where required by law, fees are non-refundable once a billing period begins, subject to any refund policy we publish at the point of purchase.

Changes. We may change prices for a future billing term by giving reasonable advance notice. Continued use after a price change takes effect constitutes acceptance of the new price.

Taxes. Fees are exclusive of taxes, which are your responsibility except for taxes based on our net income.

4. Acceptable Use

You agree not to, and not to permit any user to:

use the Service in breach of any law or third-party right;
interfere with, disrupt, probe, or attempt to gain unauthorized access to the Service or its underlying systems;
reverse engineer, decompile, or attempt to derive the source code or underlying structure of the Service, except to the extent this restriction is prohibited by law;
resell, sublicense, or provide the Service to third parties except as expressly permitted;
use the Service to build a competing product or to circumvent usage or seat limits; or
upload or transmit malicious code or use the Service in a manner that could damage, disable, or impair it.

We may suspend access, with or without notice, to address a material breach of this section, a security risk, or non-payment.

5. Customer Responsibilities

You are responsible for configuring the Service appropriately for your environment, for deploying it to the devices and users you intend to protect, and for the decisions you make based on the Service. You are responsible for your users' compliance with these Terms and for ensuring you have any necessary rights and permissions to deploy the Service across your organization.

6. Data and Privacy

Our collection and handling of information is described in our Privacy Policy, which is incorporated into these Terms by reference. The Service is designed to operate on a privacy-protective basis and to record information about activity rather than the underlying content of that activity. You retain all rights to your data. We process it only to provide, secure, support, and improve the Service, and as otherwise described in the Privacy Policy or a separate written agreement between the parties. Where you require additional data protection commitments, a separate data processing addendum may apply.

7. Intellectual Property

As between the parties, we and our licensors own all right, title, and interest in and to the Service, including all related software, documentation, and improvements. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service during your subscription term, solely for your internal business purposes and subject to these Terms. No rights are granted except as expressly stated. If you provide feedback or suggestions, we may use them without restriction or obligation to you.

8. Third-Party Services

The Service may interoperate with third-party products, networks, and services that we do not control. We are not responsible for third-party services, and your use of them is governed by their own terms. The availability of any third-party integration may change or end at any time.

9. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or fully secure, or that it will detect or prevent all attempts to share sensitive information. The Service is a risk-reduction tool and is not a guarantee against data loss, disclosure, or any security breach. You remain responsible for your own security, compliance, and data-handling obligations.

10. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to these Terms or the Service, even if advised of the possibility of such damages.

Our total aggregate liability arising out of or relating to these Terms or the Service will not exceed the total fees you paid to us for the Service in the twelve (12) months immediately preceding the event giving rise to the liability. These limitations apply regardless of the theory of liability and form an essential basis of the bargain between the parties.

11. Indemnification

You will defend, indemnify, and hold harmless Ollo LLC and its officers, employees, and agents from and against any third-party claims, damages, liabilities, and reasonable expenses (including reasonable attorneys' fees) arising out of your use of the Service, your data, or your breach of these Terms or applicable law, except to the extent caused by our own gross negligence or willful misconduct.

12. Term, Termination, and Suspension

These Terms apply for as long as you use the Service. You may stop using the Service and cancel your subscription at any time; cancellation takes effect at the end of the then-current billing term. We may terminate or suspend the Service or your account for material breach, non-payment, legal requirement, or discontinuation of the Service, with notice where practicable. On termination, your right to use the Service ends. Provisions that by their nature should survive termination will survive, including Sections 6 through 11, 13, and 14. Following termination, we will handle any remaining data in accordance with our Privacy Policy and applicable law.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The parties will attempt in good faith to resolve any dispute informally before pursuing formal proceedings. Any dispute not resolved informally will be subject to the exclusive jurisdiction of the state and federal courts located in Delaware, and each party consents to that jurisdiction and venue. Each party waives any right to a jury trial to the extent permitted by law.

14. General

Entire Agreement. These Terms, together with the Privacy Policy and any order or written agreement referencing them, are the entire agreement between the parties regarding the Service and supersede any prior understandings.

Changes to Terms. We may update these Terms from time to time. If we make material changes, we will provide reasonable notice, such as by posting the updated Terms or notifying you through the Service. Continued use after the changes take effect constitutes acceptance.

Assignment. You may not assign these Terms without our prior written consent, except to a successor in connection with a merger, acquisition, or sale of substantially all assets. We may assign these Terms freely.

Force Majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.

Severability and Waiver. If any provision is held unenforceable, the remaining provisions remain in effect. A party's failure to enforce a provision is not a waiver of its right to do so later.

Notices. Legal notices to us may be sent to compliance@mudcor.com or the contact address published by Mudcor. We may provide notices to you through the Service or the contact information associated with your account.

Relationship. The parties are independent contractors. These Terms create no partnership, agency, or employment relationship.